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Rental Terms
Collision Damage Waiver (CDW)
CDW refers to liability being relinquished if the vehicle you are renting is involved
in a collision. The waiver generally excludes towing, glass and tyres. The waiver
is limited to a certain amount and usually carries an excess, this means you would
be liable to pay an amount – you will be made aware of this when checking the terms
for the rental vehicle.
Vehicle Theft Waiver (VTW)
VTW reduces or removes or reduces your liability as the renter for the attempted
theft of the vehicle. The waiver could carry an excess, which means you be liable
to pay an amount – you will be made aware of this when checking the terms for the
rental vehicle. Please read the terms carefully, because if there is a case for
negligence, for example, the vehicle is stolen and you cannot locate the key, then
you could be liable for the full cost to replace the vehicle. CarHireLower suggest
removing the identifying tag that is generally on the keyring, separate from the
keyring and putting it in a safe place.
Liability Insurance
In order to drive in any Country, there is a minimum amount of insurance required.
The maximum is generally limited to €1,000,000.This covers your liability, as the
renter, if there is any damage caused to other people’s property and/or other people.
There may be an excess to pay - you will be made aware of this when checking the
terms for the rental vehicle.
Airport Fee / Premium Location
At some locations fees are charged to cover the costs of services specific to that
location.
VAT Local Tax
This refers to a tax applied on car rental by the government and the amount varies
from Country to Country.
VLF / Road Fund Tax
This is when rental companies apply a charge to cover the cost of vehicle licensing.
Unlimited Mileage
Our rates already include unlimited mileage.
Breakdown Assistance
National breakdown assistance is something that all car rental agents have should
you, as the renter, require it. Please enquire for full details when arriving at
your local desk.
Cancellation Procedure Explained
Prepaid Rentals (this is when the full rental amount has been prepaid): All funds
will be reimbursed if the booking is cancelled at least 48 hours before the due
pick up time and within 7 days of the car rental booking date. You will be charged
a cancellation fee of €25 and possibly the card processing fee if the booking is
cancelled at least 48 hours before the due pick up time and outside 7 days of the
car rental booking date, all other funds will be reimbursed. You will be charged
3 days rental and possibly the card processing fee if the booking is cancelled within
48 hours of pickup time. Partpaid Rentals (this is when the deposit has been paid
fully online, with the balance due on arrival at the rental desk): All funds will
be reimbursed if the booking is cancelled at least 48 hours before the due pick
up time and within 7 days of the car rental booking date. You will be charged a
cancellation fee of €25 and possibly the card processing fee if the booking is cancelled
at least 48 hours before the due pick up time and outside 7 days of the car rental
booking date, all other funds will be reimbursed. No funds will be reimbursed if
the booking is cancelled within 48 hours of pickup time. Postpaid Rentals (this
is when the full rental amount is due to be paid on arrival at the rental desk):
Full Rental
Conditions